Frequently Asked Questions

Everything you need to know about the world's most versatile kitchen appliance.

What is included in the Thermomix® TM6 box?

Your Thermomix® TM6 comes complete with a Varoma attachment, measuring cup, simmering basket with lid, splash guard, butterfly whisk, spatula, and the 'Simple Ideas' welcome book.

How do I access Guided Cooking recipes?

You can access over 80,000 recipes directly on your device via the integrated Cookidoo® platform. A 6-month trial subscription is usually included with your initial purchase.

What is the standard shipping timeframe?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.

What is the return policy for Thermomix® products?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.

Does the Thermomix® come with a warranty?

Yes, every new Thermomix® TM6 purchased for individual household use comes with a 2-year limited warranty covering manufacturer defects.

Can I see a demonstration before I buy?

Absolutely. We offer both virtual and in-person cooking demonstrations led by independent consultants to show you the full capabilities of the machine before you commit.